Hi you using an iPhone? If not, what phone are you using? We're expecting this to resolve the issue so I'll mark the topic as resolved preemptively however, if this does not resolve the issue, just let us know here and I'll un-mark this for you and investigate. You'll need to update the number in iMessage:ġ) Try turning off iMessage (Settings > Messages)Ģ) then restart your phone (by pressing and holding the on/off button)ģ) tap Settings > Phone > My Number and confirm that it is correct.Ĥ) If it is not correct, please enter the correct number)ĥ) then turn iMessage back to On (Settings > Messages) 6) go to Settings > Messages > Send & Receive and see if the correct number is displayed under “Start new conversations from:”. Messages saying "not delivered" but actually being delivered.Not being able to send out texts on iMessage.This causes one of few issues which can be as follows: ![]() It's an issue caused by Apple handsets.When you port your number in, Apple handsets don't seem to automatically update the number. The issue here isn't due to iD Mobile but down to the handset you're using. ![]() It is very common issue with iMessage on apple have posted very good tutorial how to fix it over here.
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